General terms of sale
Your data. Controller: CONFORT ECONOMIA, S.A. Purpose: to handle your purchase, delivery and support. Legal basis: the contract. Recipients: the payment gateway and the bank. Rights: access, rectification, erasure and the rest, at support@prosoftom.com. More information: privacy policy (in Spanish).
1 · Who is selling
CONFORT ECONOMIA, S.A. · Spanish tax ID A73366197 · Paseo Duques de Lugo, 24 — 30009 Murcia (España) · Registro Mercantil de Murcia, tomo 2213, folio 199, hoja MU-52099. Support and complaints: support@prosoftom.com.
2 · What you are buying
A perpetual use licence for a software program that you download. It is a single file that runs in your browser, on your own device. It is not a subscription service and there are no recurring payments.
3 · What the program does NOT do
So there is no misunderstanding, we say it before you buy: it does not issue invoices, it does not calculate VAT, it does not export invoices to PDF, it does not do bookkeeping and it does not sync with any external service.
4 · Price and taxes
€49 including VAT (€40.50 + €8.50 Spanish VAT at 21%), as a single payment. No later instalments, no automatic renewal, no recurring charges.
5 · Where you can buy
This product is available for purchase in Spain only. The price and tax breakdown in clause 4 correspond to a sale to a consumer resident in Spain. If you reside outside Spain you will not be able to complete the purchase.
6 · How to buy
Select the product, provide the requested details, accept these terms and complete the payment. You will immediately receive a confirmation email with your purchase details and the download link. That email is your durable receipt: please keep it.
7 · Delivery
The download is provided through a personal link that expires for security reasons. If your link expires before you manage to download the program, write to us and we will send you another one free of charge — you do not pay again.
8 · Right of withdrawal: you keep 14 days, even if you download today
As a consumer you have 14 calendar days to withdraw from the purchase without giving any reason and without penalty, counted from the day the contract is concluded.
We do not ask you to waive that right. The law allows a seller to ask the buyer to waive withdrawal in exchange for immediate delivery of digital content. We have chosen not to: you download the program immediately and keep your full 14 days. There is no box to tick.
How to withdraw. Simply tell us by any clear statement to our support address — one sentence is enough — or use the form at the end of this document. We will refund the full amount within 14 calendar days of receiving your notice, using the same payment method, at no cost to you.
9 · 30-day commercial guarantee (our own commitment, not a legal right)
In addition, and by our own choice, we give you 30 calendar days from purchase to ask for a 100% refund if the program is not for you.
These two things are not the same and we do not want them confused: clause 8 is a right given to you by law and lasts 14 days; this clause 9 is a voluntary commercial guarantee given by us and lasts 30. The commercial guarantee does not limit, replace or reduce your legal rights: it adds to them.
10 · Conformity and updates
We are liable for any lack of conformity of the program under consumer law for the period provided by law from supply. If the program does not match its description or does not work, you are entitled to have it brought into conformity and, failing that, to terminate the contract and be refunded.
During that same period we will provide the updates needed to keep the program in conformity, including security updates. The licence is perpetual: the end of that period does not take away your right to keep using the program.
11 · What you may do with the program
Your purchase grants a perpetual, personal, non-exclusive and non-transferable licence to use the program, for yourself or your business. You may install and use it without time limit and make backup copies. You may not resell, redistribute, assign, rent, publish or embed it in a product of your own, nor share your download link.
The above does not prevent the acts the law grants to the lawful user of a program, including obtaining the information necessary for interoperability.
12 · Your data
The program does not send data anywhere. It runs entirely on your device and whatever you type into it never leaves your device and never reaches us.
Your purchase data (name, email and billing details) is a different matter: we do process it to sell, deliver, support you and meet our legal obligations, as controller CONFORT ECONOMIA, S.A.. You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to support@prosoftom.com, and lodge a complaint with the Spanish Data Protection Agency (AEPD).
13 · Support
Reply to your purchase email or write to our support address. A person or an artificial intelligence Agent of our house will answer you, always by name, within 24 working hours.
14 · Complaints, governing law and courts
We handle every complaint at our support address and reply in writing. These terms are governed by Spanish law. If you are a consumer, the courts of your place of residence have jurisdiction.
15 · Language of the contract
The contract is concluded in Spanish. The English version of these conditions is provided for your convenience. If there is any difference between the two, the one more favourable to you as a consumer will apply.
Withdrawal form
(Complete only if you wish to withdraw from the contract. Any other clear statement is equally valid.)
To CONFORT ECONOMIA, S.A., Paseo Duques de Lugo, 24 — 30009 Murcia (España) — support@prosoftom.com.
I hereby give notice that I withdraw from my contract for the purchase of the following product: ………
Order no. …… · Date of purchase …… · Name …… · Address …… · Date ……
(Signature only if this form is sent on paper.)