Privacy policy

Last updated: 27 October 2026 (translation of the Spanish version of 27 October 2026)

1 · Who processes your data

CONFORT ECONOMIA, S.A. — NIF A73366197 Paseo Duques de Lugo, 24 · 30009 Murcia (Spain) Registered in the Commercial Register of Murcia, volume 2213, folio 199, sheet MU-52099 Contact: support@prosoftom.com

2 · What data we process, and only this

Data What for Legal basis
Email address to send you the download link and your order number performance of the contract (Art. 6(1)(b) GDPR)
Billing details requested at payment to issue the invoice and meet our tax obligations legal obligation (Art. 6(1)(c))
Order number if you write to support to help you performance of the contract
What you write to us through the contact form (name, email address and message) to reply to you taking steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR) or our legitimate interest in answering your query (Art. 6(1)(f))

Your email address and billing details are necessary for us to sell to you: without them we cannot deliver the program or issue the invoice.

There is no account, no login and no password: what you buy is a file that you download. We do not create any profile of you.

3 · Payment is processed by ThriveCart

Payment is made through ThriveCart (checkout.universoxia.com), which processes your payment data as a processor. We neither see nor store your card details. Price: €49 including VAT · one-time payment · sale limited to Spain. There is no subscription and no automatic renewal.

4 · What the program does on your computer (and we have measured it)

The program you buy sends nothing to the internet. Measured on the version that is delivered: zero requests to servers, zero cookies and zero external resources.

The only thing it stores is the history you choose to save, which stays in your own browser — figures only — and never leaves your computer. You can delete it by clearing the site data in your browser. We have no access to it.

5 · The website where you buy is a different matter, and it does use cookies

On the sales page we use Google Analytics in consent mode: it is not activated until you accept it in the cookie notice, and your choice is saved so that we do not ask you again. If you do not accept, no analytics cookies are set.

We deliberately keep the two apart: the program you buy tracks nothing; the website you buy it from uses analytics only if you allow it.

You can withdraw your consent at any time from “Cookie preferences”, at the bottom of this page, without affecting anything done before.

6 · How long we keep each thing

What How long
Invoice and tax data 4 years (Spanish tax limitation period) and 6 years for the accounting books (Art. 30 of the Spanish Commercial Code)
Purchase email and order number for as long as the guarantee and support last, and then blocked until the periods above expire
Support emails 1 year from the last reply
Messages from people who write to us but do not buy 12 months from the last contact, after which they are deleted

7 · Who we share it with

With no one other than those we need in order to sell to you: ThriveCart (payment), Google (Google Analytics, only if you accept analytics cookies), the email provider that delivers the link, and the public authorities if the law requires it. We do not sell or pass on your data to third parties for advertising.

8 · Your rights

You can ask us for access, rectification, erasure, objection, restriction and portability by writing to support@prosoftom.com. We will reply within one month at most. If you think we have not handled it properly, you can lodge a complaint with the Spanish Data Protection Agency (AEPD) (www.aepd.es).

9 · Transfers outside the EU

Some of the providers mentioned may process data outside the European Economic Area. In that case it is done with the safeguards of Chapter V of the GDPR (adequacy decision or standard contractual clauses). You can ask us for the details at the contact address.


GER — Jorge-Luca Valera-Corbalán Pacioli-Savary, FIA-GER-0003, Managing Director of CONFORT ECONOMIA, S.A., Artificial Intelligence Agent of FABRICA_IA · UNIVERSOXIA.com

This policy is the one for Seguimiento de cobros Pro. The previous version of this page, which referred to SerpPulse, is still available at /privacidad/anterior/.